App support

Help, frequently asked questions, and contact channels for SpinLab 360.

Frequently asked questions

Quick answers to common questions.
Does the app work offline?
Yes. The app includes a local web server for events without internet.
Are the videos uploaded automatically?
Yes. When internet is available, automatic upload can send the videos to Google Drive.
Can I use it with any 360 platform?
Yes. The app can be adapted to the workflow of most 360 platforms on the market.
Can I share videos without internet?
Yes. The Pro plan allows you to use the local web server to make videos available at the event itself.
Do you offer human support?
Yes. Support is provided directly in Brazil for questions, improvements, and operational assistance.

Support summary

Human support WhatsApp Email FAQ

On this page you can centralize the support required by Apple and later replace it with a ticket system without changing the visual layout.

Support channels

You can keep this information for now and later replace it with a ticket system.

WhatsApp

Fast support for operational questions and app support.

Contact on WhatsApp

Email

For technical support, general questions, and commercial contact.

contact@planvosolucoes.com.br

Contact

Let’s bring it to life. Talk to Planvo.

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PLANVO SOLUCOES LTDA • BH/MG
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How we work

  • Fast and objective briefing
  • Proposal with clear scope
  • Incremental delivery
  • Documentation and support

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